CERTUS at Waterford Lakes photo 1
Memory Care

CERTUS at Waterford Lakes

11120 Lake Underhill Road, Orlando, FL 32825

70 bedsOrange CountyActive licenseAHCA licensedFor-Profit6 complaints
Community snapshot

Inspection & facility statistics

Public AHCA rollup for CERTUS at Waterford Lakes (Memory Care). Class I-IV charts are public below; sign in for citation narratives and the full timeline.

Licensed beds
70
Certified capacity
Deficiencies
10
Elevated deficiency risk
Complaints
6
Linked to inspections
Recorded fines
$14,000
AHCA / CMS total on file
10total
  • Class I0
  • Class II2
  • Class III8
  • Class IV0

Class I-IV breakdown

Class I0
Class II2
Class III8
Class IV0

Certus Wl Opco LLC is a licensed assisted living facility in Orlando, Florida (Orange County). Licensed capacity is 70 beds. Nursing coverage: Direct 24hr. Activities include arts and crafts, dancing, exercise classes, games/cards. Owner: Certus Wl Opco, LLC.

Contact & Location

Verified mailing details for CERTUS at Waterford Lakes.

Street
11120 Lake Underhill Road
City
Orlando, FL 32825
County
Orange County
Website
Visit website

License & Facility Details

Public licensing and inspection records from Florida AHCA and CMS where available.

70 licensed beds58 private roomsOrange CountyActive licenseFor-Profit
AHCA file #
11969591
AHCA license #
13403
AHCA license ID
438625
Licensed beds
70
Private rooms
58
County
Orange County
License status
Active license
License effective
Apr 17, 2026
License expires
Apr 16, 2028
Originally licensed
May 5, 2017
Ownership type
For-Profit
Owner / licensee
Certus Wl Opco, LLC
Administrator
Shane E. Potter
Deficiencies
10Class I: 0 · Class II: 2 · Class III: 8 · Class IV: 0Sign in for citation details & timeline
Complaints
6
Fines on record
$14,000

Services & characteristics

Activities
  • Arts and Crafts
  • Dancing
  • Exercise Classes
  • Games/Cards
  • Gardening
  • Music Programs
  • Social Events/Outings
  • Theater and Movies
  • Yoga
Languages Spoken
  • Creole
  • English
  • French
  • Spanish
Nurse Availability
  • Direct 24hr
Consumer Information
  • Bed Hold Policy
Payment Forms Accepted
  • Other
Special Programs and Services
  • Memory Care
  • Pet Therapy

Inspection & Deficiency Insights

Public Class I-IV rollup and survey recency for CERTUS at Waterford Lakes. Sign in for citation narratives and the full dated timeline.

Elevated deficiency risk10 deficiencies on recordLast survey Apr 8, 2026Fines $14,0006 complaints

CERTUS at Waterford Lakes shows Class II findings or a heavier fine/citation pattern. Ask for plans of correction and recent resurvey results.

10total
  • Class I0
  • Class II2
  • Class III8
  • Class IV0
Class II2
Class III8

Unlock the full deficiency report

Create a free account or sign in to see citation narratives, corrective-action notes, and the full dated timeline for CERTUS at Waterford Lakes.

Estimate monthly cost for Orlando

Amenities & Services

Pet Therapy
Yoga
Games/Cards
Dancing
Arts and Crafts
Theater and Movies
Gardening
Music Programs
Exercise Classes
Memory Care
Direct 24hr
Social Events/Outings

Location & Nearby

Loading map…

Sign in free to unlock the full profile

Takes under a minute. Request Pricing and Schedule a Tour stay free without an account.

Share a family review

Reviews are moderated before they publish. Email stays private and is only used if we need to verify your submission.

More communities near Orlando

Compare similar senior living options nearby. Free guidance from licensed advisors.

Memory Care

Assisting Hands Home Care West Orange

Orlando, FL

Assisting Hands Home Care West Orange
Memory Care

Assisting Hands Home Care West Orange

Orlando, FL

Assisting Hands Home Care West Orange
Memory Care

Assisting Hands Home Care West Orange

Orlando, FL

Caresify Home Care Orlando
Memory Care

Caresify Home Care Orlando

Orlando, FL

Caresify Home Care Orlando
Memory Care

Caresify Home Care Orlando

Orlando, FL

Memory Care

HomeWell Care Services of Orlando, FL

Orlando, FL

Call +1 305-390-4707
ContactCost tool