Assisted LivingMemory Care

CERTUS at Waterford LakesAssisted Living in Orlando, FL

Unverified listing. Details come from public records and may be out of date. Are you the administrator? Claim it free.

11120 Lake Underhill Road, Orlando, FL 32825

70 bedsOrange CountyActive licenseAHCA licensedFor-Profit6 complaints
Community snapshot

Inspection & facility statistics

Public AHCA rollup for CERTUS at Waterford Lakes (Assisted Living), compared with FL communities that report inspection totals.

Licensed beds
70
Certified capacity
Deficiencies
10
Elevated deficiency risk
Complaints
6
Linked to inspections
Recorded fines
$14,000
AHCA / CMS total on file
10total
  • Class I0
  • Class II2
  • Class III8
  • Class IV0

Class I-IV breakdown

Class I0
Class II2
Class III8
Class IV0

Vs FL averagen=3,086

This communityState average
Deficiencies10 vs 6.6
Complaints6 vs 1.2
Fines ($)$14,000 vs $3,001

Certus Wl Opco LLC is a licensed assisted living facility in Orlando, Florida (Orange County). Licensed capacity is 70 beds. Nursing coverage: Direct 24hr. Activities include arts and crafts, dancing, exercise classes, games/cards. Owner: Certus Wl Opco, LLC.

Contact & Location

Verified mailing details for CERTUS at Waterford Lakes.

Street
11120 Lake Underhill Road
City
Orlando, FL 32825
County
Orange County
Email
[email protected]
Website
Visit website

License & Facility Details

Public licensing and inspection records from the state licensing agency and CMS where available.

70 licensed beds58 private roomsOrange CountyActive licenseFor-Profit
AHCA file #
11969591
AHCA license #
13403
AHCA license ID
438625
Licensed beds
70
Private rooms
58
County
Orange County
License status
Active license
License effective
Apr 17, 2026
License expires
Apr 16, 2028
Originally licensed
May 5, 2017
Ownership type
For-Profit
Owner / licensee
Certus Wl Opco, LLC
Administrator
Shane E. Potter
Deficiencies
10Class I: 0 · Class II: 2 · Class III: 8 · Class IV: 0View deficiency report
Complaints
6
Fines on record
$14,000
Email
[email protected]
Website
Visit website
AHCA profile
View Florida Health Finder record

Services & characteristics

Activities
  • Arts and Crafts
  • Dancing
  • Exercise Classes
  • Games/Cards
  • Gardening
  • Music Programs
  • Social Events/Outings
  • Theater and Movies
  • Yoga
Languages Spoken
  • Creole
  • English
  • French
  • Spanish
Nurse Availability
  • Direct 24hr
Consumer Information
  • Bed Hold Policy
Payment Forms Accepted
  • Other
Special Programs and Services
  • Memory Care
  • Pet Therapy

Inspection & Deficiency Insights

Public Class I-IV rollup and survey recency for CERTUS at Waterford Lakes. Citation narratives and the dated timeline are available with a free account.

Full deficiency reportFull timeline
Elevated deficiency risk10 deficiencies on recordLast survey Apr 8, 2026Fines $14,0006 complaints

CERTUS at Waterford Lakes shows Class II findings or a heavier fine/citation pattern. Ask for plans of correction and recent resurvey results.

10total
  • Class I0
  • Class II2
  • Class III8
  • Class IV0
Class II2
Class III8

Citation narratives, highlights, and the dated timeline are available with a free account.

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Amenities & Services

Pet Therapy
Yoga
Games/Cards
Dancing
Arts and Crafts
Theater and Movies
Gardening
Music Programs
Exercise Classes
Memory Care
Direct 24hr
Social Events/Outings

Location & Nearby

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Questions about CERTUS at Waterford Lakes

Does CERTUS at Waterford Lakes accept Medicaid?

CERTUS at Waterford Lakes has not told FindRetireHome that it accepts Medicaid. Contact the community to confirm which payment sources it accepts.

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Does CERTUS at Waterford Lakes have availability?

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