Nursing HomeNorfolk, VACMS 495309Updated October 8, 2026

NORVIEW HEIGHTS REHABILITATION AND NURSINGDeficiencies, fines & AHCA inspection record

Searching for NORVIEW HEIGHTS REHABILITATION AND NURSING deficiencies? This landing page summarizes Florida AHCA and CMS inspection data for this nursing home in Norfolk, VA: Class I–IV counts, complaints, and a dated timeline of public findings so you can tour with clearer questions.

On this page: Class I–IV totals, and 46 dated timeline events.

Inspection snapshot

At a glance

Public AHCA Class I–IV rollup and CMS survey detail for NORVIEW HEIGHTS REHABILITATION AND NURSING.

Deficiencies

Moderate inspection concerns

Complaints

None on current rollup

Recorded fines

No fine amount on file

Risk level

Moderate

Moderate inspection concerns

NORVIEW HEIGHTS REHABILITATION AND NURSING has enough citations or fines to warrant a careful read of inspection history, especially recurring categories.

Class I0
Class II1
Class III45
Class IV0

Findings by AHCA class

Class I0

Class II1

Class III45

Class IV0

1 Class II citation: Class II findings point to care or operations problems that put residents at direct risk. Ask for the plan of correction and follow-up survey results.
45 Class III citations: Class III citations are the most common serious rollup. Patterns over time matter more than a single count.
Most common CMS category on file: Quality of life & care (15).

NORVIEW HEIGHTS REHABILITATION AND NURSING deficiency timeline

Dated findings, fines, corrections, and license milestones · 46 events on record. Newest first.

View full timeline

Jul 17, 2024Class IIIPotential for more than minimal harm (D)Complaint-relatedcms
F0550: Resident Rights
Resident rights
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected Aug 20, 2024
Oct 12, 2023Class IIIPotential for more than minimal harm (E)Complaint-relatedcms
F0580: Resident Rights
Resident rights
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Corrected Nov 5, 2023
Oct 12, 2023Class IIIPotential for more than minimal harm (E)Complaint-relatedcms
F0684: Quality of Life and Care
Quality of life & care
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Corrected Nov 5, 2023
Oct 12, 2023Class IIIPotential for more than minimal harm (D)Complaint-relatedcms
F0760: Pharmacy Service
Pharmacy services
Ensure that residents are free from significant medication errors.
Corrected Nov 5, 2023
Oct 12, 2023Class IIIPotential for more than minimal harm (D)Complaint-relatedcms
F0761: Pharmacy Service
Pharmacy services
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected Nov 5, 2023
Oct 28, 2021Class IIIPotential for more than minimal harm (D)cms
F0552: Resident Rights
Resident rights
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected Dec 6, 2021
Oct 28, 2021Class IIIPotential for more than minimal harm (D)cms
F0582: Resident Rights
Resident rights
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Corrected Dec 6, 2021
Oct 28, 2021Class IIIPotential for more than minimal harm (D)cms
F0690: Quality of Life and Care
Quality of life & care
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected Dec 6, 2021

See all 46 timeline events for NORVIEW HEIGHTS REHABILITATION AND NURSING

AHCA deficiency types explained

Florida groups assisted living violations into four classes by how serious the risk is to residents (Fla. Stat. §§ 408.813, 429.19).

Class I: Imminent danger

0 on record

Conditions that present an imminent danger to residents or a substantial probability of death or serious physical or emotional harm.

Typical ALF fine: $5,000-$10,000 per violation (ALF). Highest severity. Must be corrected quickly, often within 24 hours.

Class II: Direct threat

1 on record

Conditions that directly threaten the physical or emotional health, safety, or security of residents (short of Class I).

Typical ALF fine: $1,000-$5,000 per violation (ALF). Direct risk to resident well-being; fines apply even after correction.

Class III: Indirect or potential threat

45 on record

Conditions that indirectly or potentially threaten resident health, safety, or security.

Typical ALF fine: $500-$1,000 per violation (ALF). Potential harm if left uncorrected; correction deadlines are specified.

Class IV: No direct resident threat

0 on record

Conditions related to operations, reports, or paperwork that do not threaten resident health, safety, or security.

Typical ALF fine: $100-$200 per violation (ALF). Lowest severity; often administrative. Fines may be waived if corrected on time.

Findings by deficiency type

CMS health survey categories for this community, ranked by how often they appear in our detail records.

Quality of life & care

15 citations

Covers hands-on care quality, activities, and dignity of daily living.

Ask: What daily care standards failed, and how were they fixed?

Resident rights

10 citations

Rights citations often involve consent, privacy, or grievance handling.

Ask: How are privacy, dignity, and choice protected?

Pharmacy services

8 citations

Medication errors are a leading source of preventable harm.

Ask: How are medications ordered, stored, and administered?

Assessment & care planning

8 citations

Poor assessments can lead to missed needs, falls, or hospital transfers.

Ask: Are care plans current and matched to the resident's needs?

Nutrition & dietary

2 citations

Dietary failures raise malnutrition and dehydration risk.

Ask: Are meals, hydration, and special diets reliable?

Infection control

2 citations

Weak infection control raises outbreak risk for frail residents.

Ask: What infection prevention practices failed inspection?

Environment

1 citation

Physical plant issues can affect infection control, falls, and comfort.

Ask: Is the building safe, clean, and well maintained?

NORVIEW HEIGHTS REHABILITATION AND NURSING deficiency FAQ

Common questions families ask when researching NORVIEW HEIGHTS REHABILITATION AND NURSING inspection history in Norfolk, VA.

Does NORVIEW HEIGHTS REHABILITATION AND NURSING have deficiencies?

Yes. NORVIEW HEIGHTS REHABILITATION AND NURSING has 46 public deficiencies on the AHCA/CMS totals we track. Review the class breakdown and timeline on this page for dates and categories.

How many deficiencies does NORVIEW HEIGHTS REHABILITATION AND NURSING have?

NORVIEW HEIGHTS REHABILITATION AND NURSING has 46 deficiencies on the public totals we track.

What do AHCA deficiency classes mean for NORVIEW HEIGHTS REHABILITATION AND NURSING?

Florida grades assisted living deficiencies Class I through IV by how serious the risk is to residents. Class I is imminent danger; Class IV is typically paperwork with no direct resident threat. Use the class chart on this page to see how this community's totals break down.

Are there fines or complaints for NORVIEW HEIGHTS REHABILITATION AND NURSING?

No fines or complaints appear on the current public rollup for NORVIEW HEIGHTS REHABILITATION AND NURSING. Confirm with the latest AHCA facility profile.

Where do these deficiency numbers come from?

Totals combine Florida AHCA Health Finder class rollups with CMS Nursing Home Compare deficiency and penalty records where a CMS certification number is available.

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NORVIEW HEIGHTS REHABILITATION AND NURSING deficiency data is compiled from Florida AHCA public facility comparison fields and CMS Provider Data Catalog where available (page data refreshed October 8, 2026). Facilities may contest findings; always verify with the latest official inspection report before making a care decision.