Continuing Care Retirement CommunityEast Lansing, MICMS 235700Updated September 25, 2026

The Willows At East LansingDeficiencies, fines & AHCA inspection record

Searching for The Willows At East Lansing deficiencies? This landing page summarizes Florida AHCA and CMS inspection data for this continuing care retirement community in East Lansing, MI: Class I–IV counts, complaints, and a dated timeline of public findings so you can tour with clearer questions.

On this page: Class I–IV totals, and 30 dated timeline events.

Inspection snapshot

At a glance

Public AHCA Class I–IV rollup and CMS survey detail for The Willows At East Lansing.

Deficiencies
30
Moderate inspection concerns
Complaints
0
None on current rollup
Recorded fines
$0
No fine amount on file
Risk level
Moderate
Moderate inspection concerns
Moderate inspection concerns

The Willows At East Lansing has enough citations or fines to warrant a careful read of inspection history, especially recurring categories.

30total
  • Class I0
  • Class II0
  • Class III28
  • Class IV2

Findings by AHCA class

Class I0
Class II0
Class III28
Class IV2
  • 28 Class III citations: Class III citations are the most common serious rollup. Patterns over time matter more than a single count.
  • 2 Class IV citations: Class IV issues are usually paperwork or process gaps. They still belong in a full compliance picture, especially if they stack up.
  • Most common CMS category on file: Assessment & care planning (11).

The Willows At East Lansing deficiency timeline

Dated findings, fines, corrections, and license milestones · 30 events on record. Newest first.

View full timeline
  1. Class IIIPotential for more than minimal harm (D)Complaint-relatedcms

    F0684: Quality of Life and Care

    Quality of life & care

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Corrected Mar 31, 2026

  2. Class IIIPotential for more than minimal harm (D)Complaint-relatedcms

    F0842: Resident Assessment and Care Planning

    Assessment & care planning

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Corrected Mar 31, 2026

  3. Class IIIPotential for more than minimal harm (E)cms

    F0585: Resident Rights

    Resident rights

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Corrected Jan 28, 2026

  4. Class IIIPotential for more than minimal harm (D)cms

    F0578: Resident Rights

    Resident rights

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Corrected Jan 28, 2026

  5. Class IIIPotential for more than minimal harm (D)cms

    F0644: Resident Assessment and Care Planning

    Assessment & care planning

    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Corrected Jan 28, 2026

  6. Class IIIPotential for more than minimal harm (D)cms

    F0645: Resident Assessment and Care Planning

    Assessment & care planning

    PASARR screening for Mental disorders or Intellectual Disabilities

    Corrected Jan 28, 2026

  7. Class IIIPotential for more than minimal harm (D)cms

    F0656: Resident Assessment and Care Planning

    Assessment & care planning

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Corrected Jan 28, 2026

  8. Class IIIPotential for more than minimal harm (D)cms

    F0657: Resident Assessment and Care Planning

    Assessment & care planning

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Corrected Jan 28, 2026

See all 30 timeline events for The Willows At East Lansing

AHCA deficiency types explained

Florida groups assisted living violations into four classes by how serious the risk is to residents (Fla. Stat. §§ 408.813, 429.19).

Class I: Imminent danger

0 on record

Conditions that present an imminent danger to residents or a substantial probability of death or serious physical or emotional harm.

Typical ALF fine: $5,000-$10,000 per violation (ALF). Highest severity. Must be corrected quickly, often within 24 hours.

Class II: Direct threat

0 on record

Conditions that directly threaten the physical or emotional health, safety, or security of residents (short of Class I).

Typical ALF fine: $1,000-$5,000 per violation (ALF). Direct risk to resident well-being; fines apply even after correction.

Class III: Indirect or potential threat

28 on record

Conditions that indirectly or potentially threaten resident health, safety, or security.

Typical ALF fine: $500-$1,000 per violation (ALF). Potential harm if left uncorrected; correction deadlines are specified.

Class IV: No direct resident threat

2 on record

Conditions related to operations, reports, or paperwork that do not threaten resident health, safety, or security.

Typical ALF fine: $100-$200 per violation (ALF). Lowest severity; often administrative. Fines may be waived if corrected on time.

Findings by deficiency type

CMS health survey categories for this community, ranked by how often they appear in our detail records.

Assessment & care planning

11 citations

Poor assessments can lead to missed needs, falls, or hospital transfers.

Ask: Are care plans current and matched to the resident's needs?

Quality of life & care

7 citations

Covers hands-on care quality, activities, and dignity of daily living.

Ask: What daily care standards failed, and how were they fixed?

Resident rights

6 citations

Rights citations often involve consent, privacy, or grievance handling.

Ask: How are privacy, dignity, and choice protected?

Pharmacy services

3 citations

Medication errors are a leading source of preventable harm.

Ask: How are medications ordered, stored, and administered?

Nutrition & dietary

1 citation

Dietary failures raise malnutrition and dehydration risk.

Ask: Are meals, hydration, and special diets reliable?

Infection control

1 citation

Weak infection control raises outbreak risk for frail residents.

Ask: What infection prevention practices failed inspection?

Administration

1 citation

Admin failures can cascade into care and safety problems.

Ask: Were policies, staffing systems, or leadership processes cited?

The Willows At East Lansing deficiency FAQ

Common questions families ask when researching The Willows At East Lansing inspection history in East Lansing, MI.

Does The Willows At East Lansing have deficiencies?

Yes. The Willows At East Lansing has 30 public deficiencies on the AHCA/CMS totals we track. Review the class breakdown and timeline on this page for dates and categories.

How many deficiencies does The Willows At East Lansing have?

The Willows At East Lansing has 30 deficiencies on the public totals we track.

What do AHCA deficiency classes mean for The Willows At East Lansing?

Florida grades assisted living deficiencies Class I through IV by how serious the risk is to residents. Class I is imminent danger; Class IV is typically paperwork with no direct resident threat. Use the class chart on this page to see how this community's totals break down.

Are there fines or complaints for The Willows At East Lansing?

No fines or complaints appear on the current public rollup for The Willows At East Lansing. Confirm with the latest AHCA facility profile.

Where do these deficiency numbers come from?

Totals combine Florida AHCA Health Finder class rollups with CMS Nursing Home Compare deficiency and penalty records where a CMS certification number is available.

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The Willows At East Lansing deficiency data is compiled from Florida AHCA public facility comparison fields and CMS Provider Data Catalog where available (page data refreshed September 25, 2026). Facilities may contest findings; always verify with the latest official inspection report before making a care decision.

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