Assisted LivingPensacola, FLAHCA #11964279Updated October 17, 2026
Searching for Westpointe Retirement Community Inc deficiencies? This landing page summarizes Florida AHCA inspection data for this assisted living in Pensacola, FL: Class I–IV counts, complaints, and a dated timeline of public findings so you can tour with clearer questions.
On this page: Class I–IV totals, and 3 dated timeline events.
Public AHCA Class I–IV rollup for Westpointe Retirement Community Inc.
Westpointe Retirement Community Inc has a relatively light deficiency profile. Review Class III/IV details and complaint history before deciding.
Dated findings, fines, corrections, and license milestones · 3 events on record. Newest first.
PHYSICAL PLANT
PHYSICAL PLANT - SAFE LIVING ENVIRON/OTHER(3) OTHER REQUIREMENTS. (a) All facilities must: 1. Provide a safe living environment pursuant to section 429.28(1)(a), F.S.; 2. Be maintained free of hazards; and, 3. Ensure that all existing architectural, mechanical, electrical and structural systems, and appurtenances are maintained in good working order. (b) Pursuant to section 429.27, F.S., residents must be given the option of using their own belongings as space permits. When the facility supplies the furnishings, each resident bedroom or sleeping area must have at least the following furnishings: 1. A clean, comfortable bed with a mattress no less than 36 inches wide and 72 inches long, with the top surface of the mattress at a comfortable height to ensure easy access by the resident, 2. A closet or wardrobe space for hanging clothes, 3. A dresser, chest or other furniture designed for storage of clothing or personal effects, 4. A table or nightstand, bedside lamp or floor lamp, and waste basket; and, 5. A comfortable chair, if requested. (c) The facility must maintain master or duplicate keys to resident bedrooms to be used in the event of an emergency. (d) Residents who use portable bedside commodes must be provided with privacy during use. (e) Facilities must make available linens and personal laundry services for residents who require such services. Linens provided by a facility must be free of tears, stains and must not be threadbare.
Corrected Jun 20, 2023
RISK MGMT & QA429.23 Internal risk management and quality assurance program; adverse incidents and reporting requirements.- (1) Every facility licensed under this part may, as part of its administrative functions, voluntarily establish a risk management and quality assurance program, the purpose of which is to assess resident care practices, facility incident reports, deficiencies cited by the agency, adverse incident reports, and resident grievances and develop plans of action to correct and respond quickly to identify quality differences. (2) Every facility licensed under this part is required to maintain adverse incident reports. For purposes of this section, the term, "adverse incident" means: (a) An event over which facility personnel could exercise control rather than as a result of the resident's condition and results in: 1. Death; 2. Brain or spinal damage; 3. Permanent disfigurement; 4. Fracture or dislocation of bones or joints; 5. Any condition that required medical attention to which the resident has not given his or her consent, including failure to honor advanced directives; 6. Any condition that requires the transfer of the resident from the facility to a unit providing more acute care due to the incident rather than the resident's condition before the incident; or 7. An event that is reported to law enforcement or its personnel for investigation; or (b) Resident elopement, if the elopement places the resident at risk of harm or injury. (3) Licensed facilities shall provide within 1 business day after the occurrence of an adverse incident, through the agency's online portal, or if the portal is offline, by electronic mail, a preliminary report to the agency on all adverse incidents specified under this section. The report must include information regarding the identity of the affected resident, the type of adverse incident, and the status of the facility's investigation of the incident. (4) Licensed facilities shall provide within 15 days, through the agency's online portal, or if the portal is offline, by electronic mail, a full report to the agency on all adverse incidents specified in this section. The report must include the results of the facility's investigation into the adverse incident. (6) Abuse, neglect, or exploitation must be reported to the Department of Children and Families as required under chapter 415. (7) The information reported to the agency pursuant to subsection (3) which relates to persons licensed under chapter 458, chapter 459, chapter 461, chapter 464, or chapter 465 shall be reviewed by the agency. The agency shall determine whether any of the incidents potentially involved conduct by a health care professional who is subject to disciplinary action, in which case the provisions of s. 456.073 apply. The agency may investigate, as it deems appropriate, any such incident and prescribe measures that must or may be taken in response to the incident. The agency shall review each incident and determine whether it potentially involved conduct by a health care professional who is subject to disciplinary action, in which case the provisions of s. 456.073 apply. (8) If the agency, through its receipt of the adverse incident reports prescribed in this part or through any investigation, has reasonable belief that conduct by a staff member or employee of a licensed facility is grounds for disciplinary action by the appropriate board, the agency shall report this fact to such regulatory board. (9) The adverse incident reports and preliminary adverse incident reports required under this section are confidential as provided by law and are not discoverable or admissible in any civil or administrative action, except in disciplinary proceedings by the agency or appropriate regulatory board. (10) The agency may adopt rules necessary to administer this section.
Corrected Jun 20, 2023
First Florida AHCA license date on record for this community. Later inspections and fines appear above as newer events.
Florida groups assisted living violations into four classes by how serious the risk is to residents (Fla. Stat. §§ 408.813, 429.19).
Conditions that present an imminent danger to residents or a substantial probability of death or serious physical or emotional harm.
Typical ALF fine: $5,000-$10,000 per violation (ALF). Highest severity. Must be corrected quickly, often within 24 hours.
Conditions that directly threaten the physical or emotional health, safety, or security of residents (short of Class I).
Typical ALF fine: $1,000-$5,000 per violation (ALF). Direct risk to resident well-being; fines apply even after correction.
Conditions that indirectly or potentially threaten resident health, safety, or security.
Typical ALF fine: $500-$1,000 per violation (ALF). Potential harm if left uncorrected; correction deadlines are specified.
Conditions related to operations, reports, or paperwork that do not threaten resident health, safety, or security.
Typical ALF fine: $100-$200 per violation (ALF). Lowest severity; often administrative. Fines may be waived if corrected on time.
Common questions families ask when researching Westpointe Retirement Community Inc inspection history in Pensacola, FL.
Yes. Westpointe Retirement Community Inc has 2 public deficiencies on the AHCA/CMS totals we track. Review the class breakdown and timeline on this page for dates and categories.
Westpointe Retirement Community Inc has 2 deficiencies on the public totals we track.
Florida grades assisted living deficiencies Class I through IV by how serious the risk is to residents. Class I is imminent danger; Class IV is typically paperwork with no direct resident threat. Use the class chart on this page to see how this community's totals break down.
No fines or complaints appear on the current public rollup for Westpointe Retirement Community Inc. Confirm with the latest AHCA facility profile.
Totals come from Florida AHCA Health Finder public facility comparison data (deficiency class counts, complaints, and fines).
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Westpointe Retirement Community Inc deficiency data is compiled from Florida AHCA public facility comparison fields and CMS Provider Data Catalog where available (page data refreshed October 17, 2026). Facilities may contest findings; always verify with the latest official inspection report before making a care decision.